Frequently Asked Questions

Sizing

What size bed does my dog need?
We recommend measuring your dog from nose to tail while they're lying down and adding 20–30 cm for comfort. Check each product page for our size guide.

Materials

What materials are used?
Our products are made from soft, pet-safe fabrics that are gentle on your dog's skin and coat. All materials are non-toxic and hypoallergenic.

Washing

Are CUDDLE CRAFT products machine washable?
Yes! All our beds, mattresses, and blankets are machine washable at 30°C. We recommend using a gentle cycle and air drying for best results.

Shipping

How long does delivery take?
Orders within the Netherlands are typically delivered within 2–4 business days. International orders may take 5–10 business days.

Do you ship internationally?
Yes, we ship across Europe. Shipping costs and times vary by destination.

Returns

What is your return policy?
We accept returns within 30 days of delivery for unused items in original condition. Please visit our Shipping & Returns page for full details.

Contact

How can I reach you?
Visit our Contact page and we'll get back to you within 1–2 business days.